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Sage Gateshead

 →  Your Visit  →  Booking and access information

Access Information

Here at Sage Gateshead everyone is welcome

We work really hard to make our building (and everything that happens here) as accessible as possible. Here are some things that might help you enjoy your visit. 

  • If you’d like to visit the venue before the event you’re attending for a “fam trip” our team will be happy to meet you. They’ll show you the concert hall that you’ll be in during the performance, any other spaces you might need to see, and answer any questions you might have.  We will need to check the spaces are free to view, so try and give us a bit of notice to get it all booked in.  
  • On the day of your concert, we can seat you before the rest of the audience to help avoid queues and crowds.  
  • There are videos on this page which show some journeys to the venue. They include the route from Gateshead Metro station, Newcastle Central station, and from our carpark.  
  • We can always look to find you a space set back from the hustle and bustle if you feel like you need a quiet spot. We’re looking forward to having a dedicated Quiet Room soon. Watch this space for more on that. 
  • We have ear plugs and over-head ear defenders available for customers to use. Just ask one of our stewards or the team at the Box Office 

We know that this won’t cover everything for everyone. If there’s something not mentioned here that would help you enjoy your visit please just let us know.  

Email us at boxoffice@sagegateshead.comor give us a ring on 0191 443 4661. 


Other things to know about our building

  • Our Box Office, toilets, performance spaces, cafe, Brasserie and bars are accessible to all.
  • We’re served by excellent public transport links and have step-free access.
  • We have our own car park with lift access situated directly behind the building. We also have a number of priority spaces for blue badge holders near the entrances to Sage Gateshead as well as in our car park.
  • Unisex baby changing facilities are available on every level of the building.
  • Chestfeeding and breastfeeding parents are very welcome – in our cafe, the concourse or wherever you’re most comfortable.
  • We’re a dog friendly venue. Dogs are welcome in the public areas of the building where our staff will be happy to point out dog-water stations. Only assistance dogs are permitted in our performance spaces.
  • We have male and female designated toilet facilities on every level, and gender neutral toilets on our main Concourse level
  • We have a Changing Places toilet in house equipped with hoist, changing table and shower

Access Requirement Register

If you are D/deaf or disabled and have a specific access requirement, our Access Requirement Register (ARR) helps us find the best available seats for you quickly and easily. You may also be able to get a free ticket for a Personal Assistant.

Register for free

Our programme and events

We programme a number of relaxed performances throughout the year. During these performances we:

  • Keep the house lights on during the show
  • Keep the hall doors open so people can come and go as they please
  • Warn of any loud noises
  • Remove intervals which can often confuse some audience members
  • Provide a chill out room near to the hall

Plan Your Visit

Step Free Access to Sage Gateshead

From Sage Gateshead's Car Park

From Gateshead Interchange

From Newcastle Central Station