Job Vacancy: Customer Relationship Analytics Manager
Sage Gateshead is an international music centre with two auditoriums and a rehearsal space all with world class acoustics, a 25 room Music Education Centre, bars, restaurant, café, shop and public space creating a ‘town square’ for anyone to enjoy for free. We are for audiences, for artists, for the North and for the long-term. Everything we do is guided by our values: Creative, Diverse, Focused, Leading, Responsible.
This is a new role that has been created to help implement a more in-depth customer-focused CRM (Customer Relationship Management) strategy for Sage Gateshead. The successful candidate will play an important part in helping to shift the focus of our marketing beyond transactional ticket sales to building customer engagement.
A key objective of our strategy is to reengage, retain and grow live audiences following a challenging two-year period, and to support the ongoing development of hybrid and digital presentation. The CRM Analytics Manager will help us achieve this by implementing the strategy.
CRM will further strengthen existing links between marketing, communications, fundraising and box office colleagues.
>>To find out more about the role please view our recruitment pack.
We recognise and understand the importance of diversity and inclusion. You will be welcomed at Sage Gateshead and will find an inclusive environment where different views and experiences are valued, and everyone is able to be themselves.
We welcome all candidates, and it is our policy that all applicants and employees receive equal treatment irrespective of sex, race, disability, sexual orientation, religion or belief, age, marital status or civil partnership, pregnancy/maternity or gender reassignment.
How to Apply
Applications should be made on a North Music Trust online application form. Please let us know if you need any adjustments or support to apply for this role. We will consider any reasonable adjustments that you may need if you are successful in being appointed to this role.
We regret that CV’s cannot be accepted. If you have any queries about your application please contact [email protected]
Completed applications should be returned no later than 5pm on Friday 1st October 2021.