Opening Times
Building

Monday to Wednesday: When we have a concert or gig, we’ll be open from two hours before the start of the show until after the show. When there is no performance, we’ll be closed.

Thursday to Sunday: We will be open from 9.30am (Thursday and Friday) and 8.45am (Saturday and Sunday), until after the show. If we don’t have a performance, we’ll close at 5pm.

Box Office

Wednesday: Phone lines only from 12noon to 5pm.

Thursday – Sunday: Our Box Office is open from 12noon – 5pm for both in person and phone sales.

Monday and Tuesday: Our Box Office will be closed unless we have a ticketed performance scheduled.

☎️ 0191 443 4661
📧 [email protected]

Opening Times:
Building

Monday to Wednesday: When we have a concert or gig, we’ll be open from two hours before the start of the show until after the show. When there is no performance, we’ll be closed.

Thursday to Sunday: We will be open from 9.30am (Thursday and Friday) and 8.45am (Saturday and Sunday), until after the show. If we don’t have a performance, we’ll close at 5pm.

Box Office

Wednesday: Phone lines only from 12noon to 5pm.

Thursday – Sunday: Our Box Office is open from 12noon – 5pm for both in person and phone sales.

Monday and Tuesday: Our Box Office will be closed unless we have a ticketed performance scheduled.

☎️ 0191 443 4661
📧 [email protected]

 →  Media Room  →  Job Vacancy: Customer Experience Team - Facilities [Casual]

Job Vacancy: Customer Experience Team - Facilities [Casual]

Application closing date: 9am on Monday 25th October 2021

Posted on 4 October 2021

Sage Gateshead

Sage Gateshead is an international music centre with two auditoriums and a rehearsal space all with world class acoustics, a 25 room Music Education Centre, bars, restaurant, café, shop and public space creating a ‘town square’ for anyone to enjoy for free. We are for audiences, for artists, for the North and for the long-term. Everything we do is guided by our values: Creative, Diverse, Focused, Leading, Responsible.

The Facilities Team is an integral part of Sage Gateshead’s operations. The team is responsible for managing resources and setting up the building in line with operational needs and providing support to other departments as required. This team is also responsible for providing first aid provision when on duty and perform key roles in our emergency evacuation procedures.

The Facilities Team act as meet and greet staff for events, providing a first point of contact, welcoming customers to the building and supporting the front of house team.

You must be able to demonstrate that you are extremely proactive, friendly, flexible, good at problem-solving and happy to engage with a huge range of colleagues and customers. Members of the Facilities Team often work alone or in small groups, making time management and prioritisation of tasks vital.

 

>>To find out more about the role please view our recruitment pack.

 

We recognise and understand the importance of diversity and inclusion. You will be welcomed at Sage Gateshead and will find an inclusive environment where different views and experiences are valued, and everyone is able to be themselves.

We welcome all candidates, and it is our policy that all applicants and employees receive equal treatment irrespective of sex, race, disability, sexual orientation, religion or belief, age, marital status or civil partnership, pregnancy/maternity or gender reassignment.

 

How to Apply

Applications should be made on a North Music Trust online application form. Please let us know if you need any adjustments or support to apply for this role. We will consider any reasonable adjustments that you may need if you are successful in being appointed to this role.

We regret that CV’s cannot be accepted. If you have any queries about your application please contact [email protected]

Completed applications should be returned no later than 9am on Monday 25th October 2021.

 

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