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Development Manager

Posted on 8 September 2018

Application closing date 9am on Monday 1st October 2018

Introduction to Sage Gateshead

Founded in 2004, Sage Gateshead has an international reputation as a new centre for music combining performance, education and participation working across a wide range of musical genres and reaching a broad audience. Founded with a mixed business model, the charity’s turnover of £15million combines, box office, commercial, fundraised income with public subsidy.

Sage Gateshead runs:

  • Royal Northern Sinfonia, the UK’s only full-time contract chamber orchestra
  • One of the largest creative learning programmes in the UK
  • A Performance Programme of events and festivals across musical genres (folk, classical, rock, indie, jazz, electronic) for 360 days of the year
  • One of the biggest conference and events businesses in the region
  • A folk development agency, Folkworks
  • An iconic visitor attraction, designed by Foster + Partners on the banks of the Tyne with a large public space, three auditoriums and 25 learning spaces.
  • A series of railway arch spaces

In 2014 Sage Gateshead completed its first decade. During this period the charity had:

  • 6 million visitors
  • 1.5 million participants
  • 1000 conferences
  • 4000 concerts
  • £283 million of economic benefit to the region

In 2016/17 Sage Gateshead delivered:

  • 451 Concerts
  • 10,609 Workshops
  • 112 Conferences & Events

About the role

Each year Sage Gateshead has over 500,000 people come into our building, 50,000 people attend live events beyond our building and 2 million people engage with our work via digital and broadcast content. Our audience is diverse and has both a high level of new attenders each year and a core of extremely frequent attenders.

We are 14 years old and have a new vision for the next phase of our life, working together with Baltic Centre for Contemporary Arts and 8 other venues in NewcastleGateshead to increase cultural engagement, establish the region as a great place to be an artist and build social and economic value for the North of England.

Job Information

Job Title: Development Manager
Department & Team: Fundraising
Location: Sage Gateshead and may include some regional and national travel.
Working Hours: 36 hours per week. The role will include some evening & weekend work.
Salary: SCP 35 £30,563 per annum
Duration of the role: Permanent

Position in Organisation

Reports to: Head of Fundraising
Responsible for: Digital and Community Fundraising Officer, Individual Giving Officer
Works in conjunction with: Head of Fundraising, Development Manager and the wider Fundraising Team, Sage Gateshead donors and prospective donors, regional businesses, community groups, Friends of Royal Northern Sinfonia, Marketing Team, Front of House Team/Operational Teams and all departmental Directors

Overall purpose of the job

The post holder will be a senior member of the fundraising team, who, with support from the Head of Fundraising, will manage Sage Gateshead’s individual and corporate giving programmes with a focus on maximising income and lifetime value.

Emphasis will be placed on fostering, developing and stewarding supportive relationships with individuals and businesses through the management and promotion of Sage Gateshead’s giving programmes. This includes developing and implementing strategies for different giving propositions including:

  • Sage Supporters
  • Principal Partners
  • Corporate Partners
  • Corporate Sponsors
  • Legacy Circle Members/Legacy Giving
  • Visitor Giving
  • Digital and Community Giving

The successful candidate will be responsible for developing and implementing multi-year strategies to significantly increase income and support in these areas including regular giving, legacy fundraising, lottery, appeals and digital fundraising. There will be a requirement to deliver excellent donor stewardship and lead a small team of staff and volunteers.

In 2018/19 individual and corporate giving contribute towards an overall £2m capital fundraising target and almost £1m revenue target. Individual giving is on track to achieve target for 2018/19 but has significant opportunity to expand and develop further. Corporate giving has strong long-term partners but now requires new approaches to be developed, an enhanced programme of corporate events and greater emphasis placing on Sage Gateshead’s own core values.

Main duties and responsibilities

General:

  1. In conjunction with the Head of Fundraising, to devise and implement comprehensive individual and corporate giving strategies to maximise income, in line with the wider Sage Gateshead Fundraising Strategy.
  2. To objectively review the success and achievements against agreed targets for individual and corporate giving, identifying strengths, weaknesses and areas for development.
  3. In conjunction with the Head of Fundraising, to identify opportunities for mid-level and major donor cultivation and development
  4. To ensure all relevant activity is carried out in accordance with Sage Gateshead’s policies and procedures, Charity Law, HMRC (Gift Aid) and Data Protection.
  5. To deliver the highest standards of customer care and represent Sage Gateshead and its stakeholders appropriately at all times.

Human Resources:

  1. To line manage the Digital and Community Fundraising Officer and Individual Giving Officer to ensure that support is provided appropriately across the team
  2. To supervise fundraising volunteers and interns as required.

Fundraising:

  1. To manage Sage Gateshead’s individual, corporate and community giving programmes in order to generate primarily unrestricted income for agreed priority areas of work.
  2. To lead the development and delivery of annual stewardship plans, for Sage Supporters, Principal Partners, Appeal Donors, Lottery Supporters and Corporate Partners.
  3. To develop and promote new giving programmes/opportunities and fundraising events which respond to the needs of Sage Gateshead and appeal to prospective supporters.
  4. In conjunction with the Head of Fundraising and Digital and Community Fundraising Officer, lead the delivery of an integrated digital fundraising strategy.
  5. In conjunction with the Head of Fundraising and Individual Giving Officer, lead the delivery of a legacy fundraising strategy.
  6. In conjunction with the Front of House and Marketing Teams, to develop and deliver a strategy for increasing giving from creative learning class participants, visitors and event participants at Sage Gateshead.
  7. To deliver training as required to staff and volunteers to support the promotion of visitor giving to Sage Gateshead.

Marketing and Communication:

  1. To develop and deliver Sage Gateshead’s fundraising communications strategy, including the implementation of promotional plans for individual and corporate giving programmes, public appeals and sponsorship opportunities.
  2. To present Sage Gateshead’s work and opportunities to support it to interested groups locally and nationally.
  3. To manage the production of all supporters’ magazines, newsletters and other print which promotes Sage Gateshead’s giving programmes.
  4. To manage Sage Gateshead’s online fundraising communications.

Other:

  1. To participate in internal/external meetings and attend training events and other functions as necessary.
  2. To undertake any other reasonable duty consistent with the nature of the job and its level of responsibility.

Knowledge, experience and skills required

Essential (required):

  • Minimum A level standard of education or equivalent
  • A minimum of 5 years experience in a fundraising or direct sales role
  • Experience of working in the voluntary sector
  • Experience of working with individual donors
  • Experience of working with local businesses as part of a sponsorship or voluntary sector partnership agreement
  • Target driven, with a proven track record of achieving and exceeding fundraising or sales targets
  • Excellent customer service skills
  • Excellent communication skills with strong verbal, written and presentation skills.
  • Excellent time management, with the ability to manage wide ranging priorities
  • Budget management and financial experience
  • Experience of using CRM systems
  • Sound IT skills, proficient in Microsoft Office – Word, Excel, Outlook, and experience of using databases for participant data capture and reporting
  • Staff line management experience
  • Motivational with a positive can-do attitude
  • Friendly, approachable and adaptable
  • Excellent team working skills
  • Excellent interpersonal skills including relationship building, influencing and negotiating with the ability to develop good working relationships with donors at all levels
  • A clear sales approach and the ability to pitch to a wide range of audiences
  • Ability to prioritise effectively and manage own workload
  • A passion for music and the work of Sage Gateshead as a charity
  • A willingness to work evenings and weekends as the role requires

Desirable (optional):

  • Educated to degree level
  • Fundraising qualification
  • Event management experience
  • Experience working in other fundraising roles e.g. trusts/foundations or major donors
  • Knowledge of the charity sector in the North East
  • Administrative skills and experience
  • Excellent attention to detail and proof reading skills
  • Knowledge of and interest in classical music

Terms and Conditions

We believe Sage Gateshead is a great place to work – an innovative and friendly environment, where no two days are ever the same.

We seek candidates with a genuine commitment to the values and ethos of Sage Gateshead who are excited by this opportunity to make a difference to the lives of people through music. Due to the nature of the role, flexibility and willingness to work outside normal office hours will be required.

The holiday entitlement for this post is 33 days pa pro rata (including statutory holidays).

The salary for this post is SCP 35 £30,563 per annum.

We also offer subsidised parking for staff members, as well as a discount in our café, and access to a voluntary health cash plan, bike to work scheme, childcare vouchers, travel ticket scheme and auto-enrol pension.

How to Apply

Applications must be made on a North Music Trust online application form.

We regret that CV’s cannot be accepted. If you have any queries about your application please contact 0191 443 4624 or 0191 4434 4562.

Download the job description

Completed applications should be returned no later than 9am on Monday 1st October 2018.

Please note if you have not been contacted by Wednesday 3rd October 2018 your application has not been successful.

Interviews will be held on the 8th and 9th October 2018.